Market Research

Every message you send to a group is equal to one credit, and will typically lead to multiple responses from the groups participants. On average, our users typically use 5-20 credits to get the insights they were looking for from their chosen group

Absolutely! Credits are sold in pay-as-you go bundles, and can be purchased when needed from your account page

Yes, your conversations are private. We use multiple language models specifically chosen for their data security standards. The responses are generated in real-time and are not stored or reused in other interactions. There’s no giant AI ‘brain’ absorbing your data—each conversation stays within the context of your session, ensuring your privacy is maintained.

The responses are designed to be a reliable reflection of real-world opinions, drawing from diverse language models trained on real-world data. While not perfectly accurate, they offer a strong representation of common perspectives, providing valuable insights that closely mirror actual user views.

You can change or cancel your subscription tier at any time by accessing the account screen. Payments are collected at the start of the billing period, however you will lose access to any premium features immediately if you chose to downgrade your tier.

If you wish to delete your account entirely, please contact us and will assist you

We leverage a carefully selected range of large language models known for their consistent quality and robust data security. By incorporating a diverse set of models, each focus group participant responds with unique perspectives, drawing from varied data sources. This approach enhances the variety of responses and helps minimise bias, providing a more comprehensive view of user opinions

Yes, Stripe our payments partner stores all your payment information using the latest industry standard encryption methods.